- Head on shot. - Good lighting.* - Good quality. **
*make sure you can see details in the face but not too much lighting that the face is hard to see. **remember this is the image that will be used on your item. The higher the quality the better, don't worry you don't need a $5000 camera, a smartphone camera should be great.
If you request a product, personalized option or something else, please contact us. Please keep in mind that this takes time and may come at an additional fee. We can make no promises that a request can be honoured but we will try.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
- We aim to get your items design personalized and sent for fulfillment in 12-48 hours.* - Fulfillment takes 2-7 days depending on the product. - Shipping depends on the currier and Order's destination. Average shipping time is 4 days.
We use all major carriers, and local courier partners including USPS, DHL, UPS and FEDEX. The carrier used depends on the products final destination.
Only products with personalized text or no personalization can be returned.
If an item has been misprinted, damaged (not by the customer or associates) or faulty we can replace the item.
Products with faces on can't be returned due to their nature of personalization and customer privacy, as returned products may be donated to charity. Please Contact us and we can get a proper solution sorted out for you.
If you would like to cancel an order please contact us as soon as possible. Once the item is shipped it can no longer be cancelled.
To return an item contact us within 30 days of receiving your order. Please provide your order number and reason for return.
For final sales and more information on returns please visit our Refund Policy.
All shipping and miscellaneous fees are the responsibility of the client.
Contact us within 7 days of receiving your item. Please include your order number, photos of the item(s) and all related references upon receiving your package.
All refunds will be credited to the original form of payment when purchasing the item. Refunds may take up-to 3 weeks depending on the payment company and processing times. If you have been waiting longer than 3 weeks please contact us and we will do our best to help.
We accept all major credit and debt cards, PayPal, Apple Pay, Google Pay and Shop Pay.
The prices displayed on our store are tax-free. You may be liable to pay taxes and dutie fees on your order(s).
Import taxes, duties and related customs fees may be charged once your order arrives at its final destination. These are determined by your local customs office.
Payments of these charges and taxes are your responsibility and will not be covered by us.
If your item(s) has been delayed by customs, please contact your local customs office. We are not responsible for any delays related to customs.
You can contact us through our contact page or by email: email@example.com we will be happy to assist you.